wlcket Terms and Conditions

SECTION 01

1. General Information and Definitions

These terms and conditions ("Terms") form a legal agreement between the wlcket platform and the users of its services ("Member" or "you"). By using the wlcket website (https://wlcket.cam) or creating an account, you are considered to have read, understood, and agreed to all of these Terms.

The following definitions are used throughout these Terms:

SECTION 02

2. Account Registration and Eligibility

To create an account and use services on the wlcket platform, the following eligibility requirements must be met.

2.1 Registration Requirements

• You must be 21 years of age or older.
• Each individual may create only one account. Creating multiple accounts for the same person is strictly prohibited.
• All information provided at the time of registration must be true, accurate, and complete.
• It is your responsibility to keep your account login details (username and password) confidential.
• You may not allow any third party to use your account.
• Any unauthorized use of your account must be reported to the wlcket support team immediately.

2.2 Prohibited Persons

The following categories of persons may not create or use an account on the wlcket platform:

• Any person under the age of 21.
• wlcket employees, directors, or members of their immediate family.
• Any person who has previously had a wlcket account closed.
• Those who have applied for self-exclusion or a voluntary break.

SECTION 03

3. Age Verification and Identity Confirmation

wlcket places the highest importance on protecting underage individuals from gaming. We strictly follow the age verification process.

3.1 Verification Process

wlcket may request documents from a member at any time to verify their identity and age. Until verification is complete, access to deposits, withdrawals, or gameplay may be restricted.

• A clear copy of a National ID Card (NID) or passport.
• Recent (within three months) proof of address — an electricity or gas bill.
• Proof of ownership of the payment method (such as the name registered to the bKash account).

SECTION 04

4. Deposit and Withdrawal Policy

wlcket provides fast and secure transactions through the most widely used mobile banking services in Bangladesh.

SECTION 05

5. Bonus and Promotion Terms

wlcket offers various bonuses and promotional offers for new and existing members. The following terms apply to all bonuses.

5.1 Welcome Bonus

New members receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 will give a ৳1,500 bonus, making a total balance of ৳2,500. Or depositing ৳22,000 will give a maximum ৳15,000 bonus, making a total balance of ৳37,000.

• Welcome bonus wagering requirement: 10x (ten times the bonus amount must be wagered).
• The welcome bonus is given only once and applies to the first deposit only.
• If wagering requirements are not met within the specified time after receiving a bonus, the bonus may be cancelled.

5.2 General Bonus Policy

• Each bonus has its own validity period, wagering requirements, and applicable games.
• Bonus balance cannot be transferred to another member.
• Multiple bonuses cannot be active at the same time unless specifically permitted.
• wlcket reserves the right to modify, suspend, or cancel any promotion.
• If bonus abuse or manipulation is detected, the account may be closed and the balance forfeited.

SECTION 06

6. Betting and Gaming Rules

The wlcket platform offers various categories of games including cricket betting, slots, fishing games, and live casino. Detailed rules for each game can be found on the relevant game page.

6.1 General Gaming Rules

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game is interrupted due to a technical error, wlcket will settle the bet according to the applicable rules.
• Attempting to cheat or play dishonestly in any game using computer programs is strictly prohibited.
• Accessing the platform via VPN or proxy may result in account closure.
• Game results on wlcket are determined by a Random Number Generator (RNG) and fair play is ensured.

6.2 Cricket Betting

• Cricket betting is available for BPL, IPL, T20 World Cup, and other international tournaments.
• Odds may change after the match starts due to changing circumstances.
• If a match is cancelled or a result is not determined, the bet will be voided and the full amount refunded.

SECTION 07

7. Account Suspension and Closure

7.1 Suspension by wlcket

wlcket reserves the right to immediately suspend or close an account for any of the following reasons:

• Violation of any clause of these terms and conditions.
• Providing false or misleading information.
• Abuse of the bonus system or gaming software.
• Suspicion of money laundering or fraud.
• Creating multiple accounts.
• Use of an account by a person under the age of 21.

7.2 Closure by Member

Any member may request to close their account at any time via 24/7 live chat. All valid balances should be withdrawn before the account is closed.

SECTION 08

8. Responsible Gaming

wlcket believes that gaming is a form of entertainment and the protection of all members is our highest priority. We are firmly committed to responsible gaming.

• Members can set their own limits on deposits, losses, and session time.
• Temporary or long-term break (self-exclusion) options are available.
• If you have a problem related to gaming addiction, the support team is ready to assist.
• This service is for persons aged 21 and over only.

For more information, see our Responsible Gaming page.

SECTION 09

9. Intellectual Property Rights

All content on the wlcket platform — logos, designs, software, code, text content, graphics, and audio-visual elements — is intellectual property owned by wlcket and/or its licensors.

• Copying, redistributing, or commercially using any content from the platform without prior written permission is prohibited.
• Attempting to reverse-engineer the platform's software is a punishable offence under the law.
• The wlcket trademark, logo, or brand identity may not be used without authorisation.

SECTION 10

10. Limitation of Liability

wlcket will not be held liable for any loss in the following circumstances:

• If a game session is interrupted due to loss of internet connection or a device malfunction.
• If a transaction is disrupted due to a delay or error by a third-party payment provider.
• If loss occurs due to the member's own negligence or intentional wrongdoing.
• Events beyond our control (force majeure) — natural disasters, government directives, etc.

SECTION 11

11. Privacy & Data Protection

wlcket places the highest importance on protecting members' personal information. Our platform uses SSL encryption technology to keep all data secure.

• Members' personal information is not sold or transferred to third parties.
• Collected data is used for service improvement and verification purposes.
• Members may request to view, correct, or delete their own information.

For complete details, please read our Privacy Policy.

SECTION 12

12. Changes to Terms & Contact

wlcket reserves the right to change, amend, or update these terms and conditions at any time.

• In the case of significant changes, members will be notified via email or through the platform.
• Continuing to use the platform after any changes constitutes acceptance of the new terms and conditions.
• The date of the most recent update will always be noted on this page.

Contact

If you have any questions about these terms and conditions, please contact us:

• 24/7 Live Chat Support (in Bengali)
• Email: [email protected]